Privacy Policy
This Privacy Policy describes how NSG TILES LTD collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”), operated using the Shopify platform.
1. Information We Collect
Personal Information
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.
When you make a purchase, we collect:
• Name
• Billing and shipping address
• Payment information
• Email address
• Phone number
Order Information
We collect information required to fulfil your orders, process payments, and provide customer support.
Cookies
We use cookies to:
• Improve your browsing experience
• Understand store traffic and interactions
• Enable core Shopify functionalities (e.g., cart, checkout)
You may disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
• Process and fulfil orders
• Communicate with you
• Screen orders for fraud or risk
• Improve and optimise the Site
• Provide targeted advertising or marketing communications (if you have opted in)
3. Sharing Your Personal Information
We share your information with trusted third parties to help us operate our business:
Shopify
Our store is powered by Shopify, which collects and processes your data according to Shopify’s own privacy policy.
Service Providers
Such as:
• Payment processors
• Shipping and logistics partners
• Marketing and analytics tools (e.g., Google Analytics, Meta)
We never sell your personal information.
4. Behavioural Advertising
We may use your personal information to show you targeted ads through platforms like:
• Facebook
• Instagram
• Google
You can opt out of targeted advertising:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
5. Your Rights (GDPR / CCPA if applicable)
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction or deletion
• Withdraw consent
• Request data portability
• Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at:
info@nsgtiles.com
6. Data Retention
We retain order information for our records unless and until you request deletion or unless legally required to keep it.
7. Security
We follow industry best practices and Shopify’s secure systems to protect your personal data.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with a revised date.
9. Contact Us
For more information or privacy-related questions:
📧 info@nsgtiles.com
📞 020 8882 4000
🏢 27 Station Parade, Cockfosters Road, Barnet, EN4 0DW
